Managing the human side of work Research by Daniel Goleman, a psychologist and coauthor of Primal Leadership, has shown that emotional intelligence is a more powerful determinant of good leadership than technical competence, IQ, or vision. Influencing those around us and supporting our own well-being requires us to be self-aware, know when and how to regulate our emotional reactions, and understand the emotional responses of those around us. No wonder emotional intelligence has become one of the crucial criteria in hiring and promotion. But luckily it’s not just an innate trait: Emotional intelligence is composed of skills that all of us can learn and improve on. In this guide, you’ll learn how to: Determine your emotional intelligence strengths and weaknesses Understand and manage your emotional reactions Deal with difficult people Make smarter decisions Bounce back from tough times Help your team develop emotional intelligence Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.
Code. That. Stalls. People. of. Color. By Sylvia Ann Hewlett It's a topic that corporations once routinely ignored, then dismissed, and are only now beginning to discuss: the dearth of professionals of color in senior positions.
Harvard Business Review, Daniel Goleman, Ellen Langer, Christina Congleton, Annie McKee. article are expanded in McKee's latest book, How to Be Happy at Work, forthcoming from Harvard Business Review Press.
This book will inspire you to: Monitor and channel your moods and emotions Make smart, empathetic people decisions Manage conflict and regulate emotions within your team React to tough situations with resilience Better understand your ...
Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
Knowing that it would be necessary to create incentives and rewards for these new behaviors, Jones took an active role in the review and personal-development goals of the company's top 100 executives, and he mandated that all employees' ...
... Shelley Duval and Robert A. Wicklund, “Effects of Objective Self-Awareness on Attribution of Causality,” Journal of Experimental Social Psychology 9, no. 1 (January 1973): 17– 31. 7. Erich C. Dierdorff and Robert S. Rubin, ...
Brooks. It is, without questions, my favorite day of the semester—the day when I teach my MBA students a negotiation exercise called “Honoring the Contract.” I assign students to partners, and each reads a different account of a ...
This 16-volume, specially priced boxed set makes a perfect gift for aspiring leaders looking for trusted advice on such diverse topics as data analytics, negotiating, business writing, and coaching.
The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or ...