This book is for pathfinders— product, services, business, and nonprofit managers searching for ways to reach beyond the artificial barriers that constrain innovation and make “work” harder. Inspired by real life trailblazers and their own experiences, the authors decode the secrets of achieving breakthrough success at both organizational and interpersonal levels. Learn to use their methodology with the help of checklists and detailed examples that will transform your thinking and skills.
Millennials expect that the organizations they work for (and buy from) share their values, possess a moral compass, and must care for the environment.
This book provides a framework for designing behavioural systems in schools that recognize empathy as its core driver.
With The Compassionate Achiever we can achieve success in our own lives and create more productive workplaces and healthier, less violent communities.
Most people think we have to make a binary choice between being a good human being and being a tough, effective leader. But this is a false dichotomy. Being human and doing what needs to be done are not mutually exclusive.
Empathic design recognises users as a rich resource for design, encouraging designers to immerse themselves in the user's ... Translocal empowerment is recognised as a strategy for building sustainable and autonomous communities, ...
In this practical playbook for businesses of all types, Maria Ross proves that empathy is not just good for society--it's great for business, and may transform you at a personal level, too.
Presenting an outline of the four necessary steps for meeting suffering with compassion, this insightful book shows how to build a capacity for compassion into the structures and practices of an organization. --
... BUSINESS AND SOCIETY COLLECTION Jim Spohrer, IBM and Haluk Demirkan, University of Washington, Tacoma, Editors Servitization by Antonio Pérez Márquez Evolving With Inclusive Business in Emerging Markets by Rajagopal Hidden Challenges by ...
OTHER TITLES IN THE SERVICE SYSTEMS AND INNOVATIONS IN BUSINESS AND SOCIETY COLLECTION Jim Spohrer, IBM, ... Volume I by Fiona Urquhart • Obtaining Value from Big Data for Service Systems, Volume II by Stephen H. Kaisler, Armour, ...
... by Keith Sherringham and Bhuvan Unhelkar • Customer Value Starvation Can Kill by Walter Vieira • Build Better Brains by Martina Muttke • ATOM, Second Edition by Kartik Gada Designing Service Processes to Unlock Value, Third Edition ...