This text, part of a range of handbooks supporting quality improvement processes, is designed to be used by anyone in an organization, with the overall aim being to explain what Total Quality Management is and how it is relevant to them and their colleagues.
Sherer , Jill L. " Hospitals Question the Return on Describes the experience with TQM of Sentara Health Their TQM Investment , " Hospitals & Health System in Norfolk ... Presents results of a survey of hospital Lorence , Daniel .
Surprisingly though , there has been little discussion of the Deming Award , and given the exposure of the Baldrige Award , this is surely appropriate . The Deming Award There are various categories of the Deming Award : the Deming ...
教育部人文社会科学研究项目
The Improvement Process: How America's Leading Companies Improve Quality
Quality Calamities and Their Management Implications
本书系统地论述包含技术, 可靠性和成本展开的综合质量功能展开(QFD)理论和操作实务, 提供在全球化商业环境下企业应用QFD的实践框架, 讨论QFD的新发展, 新观点及新技术, ...
Understanding Total Quality Management
Administración y control de la calidad
Pengurusan Kualiti Menyeluruh
Administracion y calidad / Administration and Quality