Why Are Some Colleagues And Managers So Difficult To Work With? And, More Importantly, How Should You Deal With Them? Find The Answers In This Book, Managing Difficult People, Together With Strategies To Prevent Difficult People From Affecting Your Career, Your Business And Your Confidence. You Can'T Always Choose The People You Work With, But By Choosing To Handle Difficult People And Situations Effectively, You Can Overcome Negativity And Restore Teamwork.
This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises.
Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere.
Bloch provides practical advice for interacting with toxic personalities.
In Powerful Phrases for Dealing with Difficult People, Evenson shares practical and easy-to-use tactics such as: Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each Nonverbal ...
This book shows you how to identify and understand awkward and challenging behaviours in others, and how to manage them.
Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged ...
Moaners, fault finders, manipulators - these are just a few examples of the difficult people we put up with at work.
This book will show you how to: - Defuse and deal with difficult customers, both on the phone and face to face; - Manage problems with colleagues in the workplace, including a manipulative boss; - Handle difficult day-to-day interactions ...
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques to neutralize whining, negativity, attacks, tantrums and more Cultivate the nine ...