Services Marketing

ISBN-10
0750625767
ISBN-13
9780750625760
Series
Services Marketing
Category
Business & Economics
Pages
416
Language
English
Published
1998
Publisher
Butterworth-Heinemann
Author
Colin Egan

Description

Services Marketing is a lively and comprehensive guide to the complex world of services marketing. In a refreshing and accessible manner this book provides a thorough insight into services marketing with the emphasis on 'learning-by-doing'. Extensive use is made of service marketing highlights and mini case studies to demonstrate services marketing management in action.

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