Customer Lifetime Value: The Path to Profitability

Customer Lifetime Value: The Path to Profitability
ISBN-10
1601981562
ISBN-13
9781601981561
Category
Business & Economics
Pages
99
Language
English
Published
2008
Publisher
Now Publishers Inc
Author
V. Kumar

Description

Customer Lifetime Value - The Path to Profitability provides methods to measure CLV, strategies for developing customer-centric strategies, explains the implementation of CLV strategies in a B2B and B2C setting, and examines the challenges faced by an organization in implementing a CLV-based framework.

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