Customer Service
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Customer Service: The Cornerstone of Success: Winning Strategies, Philosophies and Practices
By Rene A. HenryThe author attributes this to a society of people all thumbs about their pods, pads and berries and oblivious to the world around them.This book should be a must read by CEOs, senior managers and heads of PR and customer service at all ...
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Customer Service: Skills for Success
By Robert W. LUCAS"Customer Service, 4/e" by Lucas features how-to topics for the customer service professional.
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Customer Service: A Practical Approach
By Elaine K. HarrisThis practical text-workbook focuses on the skills and strategies needed to build and maintain customer service excellence.
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Customer Service: Career Success Through Customer Loyalty
By Paul R. TimmPresented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement. This edition is reorganized so it is easy to see how key concepts fit together.
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Customer Service: S/NVQ Level 3 Candidate Handbook
By Allan Woods, Lesley Hebron, Sally BradleyS/NVQ Level 3 Candidate Handbook Allan Woods, Lesley Hebron, Sally Bradley ... up to date on current approaches to market research and customer care and provides examples of best practice in both commercial and public organisations.
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Customer Service: The Kingpin of Business Success in Africa
By Emmanuel Danstan ChinundaThe book uses proverbs and wise sayings to captivate the reader into action. The book captures both the African and Western experience to position the reader as a global player in the world of customer service.
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Customer service: human capital management at selected public and private call centers
Organization Mission Telephone customer service operation General Electric Appliance Companya One of 11 core businesses of General Electric. Manufactures appliances, including refrigerators, ranges, dishwashers, microwave ovens, ...
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Customer Service
By National Restaurant AssociationThe text and exam are part of the ManageFirst Program(R) from the National Restaurant Association (NRA). This edition is created to teach restaurant and hospitality students the core competencies of the Ten Pillars of Restaurant Management.
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Customer Service: The Ultimate Guide to Customer Care, Customer Service Support and More
By Kelly MontagueIf you are in the service industry, a good customer service can be your bread and butter. By having good customer service, you can generate more profit as it will promote company loyalty.
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CUSTOMER SERVICE: The Kingpin of Business Success in Africa
By Emmanuel Danstan ChinundaBooks provide a wealth of knowledge for one to be successful in the world of customer service. They usually open you up to appreciate the hidden wealth of knowledge available in the world. Unfortunately, many customer service providers ...
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Customer Service: Building Successful Skills for the Twenty-First Century
By Robert W LucasCustomer Service, Third Edition by Lucas features how-to topics for the customer service professional.
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Customer Service: A Practical Approach
By Elaine K. HarrisThis edition features a revised chapter on technology, new Ethics in Action exercises and coverage of the latest trends in the customer service field.
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Customer Service: The Reason Some HBCUs are Destined to Fail
By Tracy AndrusCustomer Service: The Reason Some HBCUs are Destined to Fail
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Customer Service: New Rules for a Social Media World
By Peter ShankmanUse Social and Viral Technologies to Supercharge your Customer Service! Using social media, you can deliver amazing customer service-and generate an army of fans who'll promote you in good times, and rescue you from disaster.