服务管理: 运营、战略和信息技术
- ISBN-10
- 7111077466
- ISBN-13
- 9787111077466
- Series
- 服务管理
- Pages
- 431
- Language
- Chinese
- Published
- 2000
- Publisher
- 机械工业出版社
- Author
- 菲茨西蒙斯
Description
Ben shu ji ben han gai le fu wu guan li de suo you zhong yao li lun, nei rong she ji : fu wu yu jing ji de guan xi, fu wu de nei han yu jing zheng zhan lue, fu wu xing qi ye de gou jian, fu wu yun ying guan li, mai xiang shi jie ji de fu wu ji ding liang mo xing zai fu wu ling yu de ying yong.
